Commitment 07 — Maintenance
One maintenance service, three tiers.
Corrective, preventive, and evolutionary — a continuous cycle ensuring peak performance and security.
🔧 Corrective
Bug fixes and anomaly resolution.
🛡️ Preventive
Monitoring, proactive detection, and prevention before failure.
🚀 Evolutionary
Enhancements, new features, and ongoing optimizations.
Monitoring → Detection → Patching → Optimization → Evolution
What is non-negotiable
What We Refuse
- A maintenance contract lacking visibility on monitored systems
- Waiting for system failure before taking action
- Billing fixed fees without detailing work performed
Next Sheet
Questions about what is covered under your maintenance plan?
Describe your activity — personal response within 48h.